For Patients: General Information for Inpatients
General Information for Inpatients
The call bell
Your room’s call bell system allows you to contact nursing staff 24 hours a day. A button is located on the white handset by your bed, which your nurse will place within your reach. Additional buttons are located in the bathroom. Please don’t hesitate to call staff to help you in any way.
Television & radio
Your room’s in-house entertainment includes free-to-air television. The system is remote-controlled and located on your white handset. The speakers are located in the handset. Maternity in-house educational programs are also available on channel 0.
Most beds are adjustable and can be repositioned using the up/down arrows located on the black handset. In some cases, the bed’s position is set by the nursing staff to facilitate your recovery. If you feel uncomfortable, please press the call bell and staff will assist you.
Local Calls: Dial 6 to access an outside line. Local calls to land lines are free.
For 047 phone calls (Penrith area): Please dial 8 for our switchboard operator who will connect your call
STD Calls: Calls to STD, international or mobile telephone numbers require a phone card. $10 phone cards are available from Front Reception on the ground floor. Please ask if you need help to obtain a card.
Your direct telephone number to give to family & friends
You may receive calls directly. Your number is 8837 9_ _ _ . The last three digits are your room number. For example, if your room number is 75, your direct dial phone number for incoming calls is 8837 9075. Alternatively they may call 8837-9000. If in a shared room please check with the ward staff in regards to your direct phone number. (Room 100 please note that your direct phone number is 8837-9200).
Please note that mobile telephones must be turned off whilst in the hospital as they interfere with monitoring equipment.