Important information for all patients

Air conditioning

Air conditioning is centrally controlled. If you find that the air-conditioning system does not meet your requirements, please contact the nurse for assistance to notify the Maintenance Department.

Emergency procedures

Westmead Private Hospital has a highly developed safety and emergency procedure in which each staff member has a key role. In the unlikely event of an emergency, remain by your bed until a staff member arrives to assist you.

Electrical safety

All electrical equipment, including laptop computers, electric shavers, hair dryers, radio/stereos and clocks, have the potential to affect our electrical network. Please consult with ward staff to have your electrical items checked before use in the hospital.

Medical staff

The doctor who admits you is responsible for your medical care whilst you are in Westmead Private Hospital. Any questions that you have regarding your treatment should be directed to him or her.

Medications

Please inform nursing staff about any medication you are currently taking. This includes any herbal medications. These will be locked in your bedside cabinet and made available for use during your stay with us. For your safety, the nursing staff will administer ALL your medications whilst you are in the hospital.

Mobile phones

When you are admitted please ask our staff if mobiles can be used in your room. Mobiles may be used in all public areas including the coffee shop. Westmead Private Hospital does not accept any responsibility for loss or damage to your mobile phone.

Resident medical officer

The hospital provides 24-hour Resident Medical Officer coverage in liaison with your Specialist to assist with your care in hospital.

Security

Surveillance cameras are positioned in common areas within the hospital, providing 24 hour security.

Smoke-free environment

In accordance with the Department of Health Policy, smoking is not permitted at Westmead Private Hospital. It is recommended that you do not smoke before and after your procedure.

Staff identification

All staff wear Photo ID as a means of identification and internal security. The badge shows the staff member’s photo, name and position. Our staff wear different uniforms depending on their role within the hospital.

Valuables

We strongly recommend that you do not bring any valuables to hospital. Westmead Private Hospital does not accept responsibility for patient’s valuables. A small safe is available in each room, however valuables remain your responsibility.

Ward organisation

The ward areas are under the supervision of the Nursing Unit Manager during weekdays and an After Hours Co-coordinator on evening, night and weekend shifts. The Director of Clinical Services conducts daily (Monday - Friday) rounds.
Please advise nursing staff if you leave the ward for any non-medical reason.